Privacy Policy
Privacy
Is your service confidential?

Confidentiality means not sharing information with anyone else about what you tell us. Whatever you say will be just between you and Breakeven, unless you request otherwise in writing. You can feel safe talking to us, knowing that we will not pass on personal information without letting you know.

But sometimes, if we’re worried about your safety, we may need to get you help. We’d only need to get help or take action if:

  • You ask us to;
  • We believe your life, or someone else’s life, is in danger;
  • You’re being hurt by someone in a position of trust, like a partner, carer or friend;
  • You tell us that you’re seriously harming another person / people.
  • We are processing this data on the lawful basis of your explicit consent, or under our contractual or legal obligations.
  • Our team work to a standard code of practice, which includes strict confidentiality within the team. The Team need to discuss their work with their supervisor, and may need to pass information to their colleagues to ensure we are providing the most appropriate help, but no information about callers is disclosed to third parties outside Breakeven without your consent, except in the circumstances stated above.
How we use your data
Disclosure of your data
What information are you collecting about me?
Personal information you disclose to us
Personal Information Provided by You
Why are you collecting information about me and what are you doing with it?
Who are you sharing my personal information with?
Can I access to the personal information you hold about me?
What if I don’t want you to hold my personal data?
How long will you keep my data?
Download Privacy Policy
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